POLICIES & PROCEDURES
At Clear Track Studios, we want your time with us to be smooth, creative, and stress-free. The following policies are in place to ensure every client receives the highest level of professionalism, care, and quality during their session.
BOOKING POLICIES
PAYMENT POLICY
A non-refundable deposit of 50% is required to reserve and schedule studio time. This ensures your time is fully secured on our calendar and allows us to dedicate our space and staff to giving you the best possible experience. The remaining balance must be paid in full upon arrival for your session. All payments are final and non-refundable and cannot be waived under any circumstances.
STUDIO TIME USAGE
All scheduled studio time must be used within the time allotted. In the rare event of technical difficulties, management reserves the right to reschedule the session or credit the client with unused hours for future use, at its discretion.
SPECIAL PACKAGES
Special packages arranged by the Studio Manager must be paid in full at the time of booking. All such payments are final, non-refundable, and non-transferable.
PAYMENT METHODS & FEES
Payments made by credit or debit card (Visa, MasterCard, Discover, American Express) or PayPal are subject to a 3–4% processing fee. Payments made via Venmo, Cash App, Zelle, check, money order, ACH transfer, or cash do not incur any additional fees.
STUDIO TIME EXPIRATION
Purchased studio time must be used within 24 months of the payment date. Certain special offers may require that studio time be used within 12 months of purchase.
OWNERSHIP OF MASTERS
The client listed as the payee on the invoice will assume full ownership of the master recordings once the balance for the session has been paid in full.
TRAINING COURSE PAYMENTS
A non-refundable 50% deposit is required to book and schedule any of our training courses. The remaining balance is due in full on the day of your course, unless you are enrolled in one of our payment plans. For more information on payment plan options, please contact the Lead Manager.
TRAINING PROGRAM EXPIRATION
All training programs, whether paid in full or on a payment plan, must be completed within 12 months of the initial payment date.
RESCHEDULING POLICIES
48-HOUR NOTICE
We understand that life happens! If you need to reschedule, please notify Management at (727) 449-8888 at least 48 hours in advance so we can adjust your session and accommodate you at a time that works best.
LATE RESCHEDULE POLICY
If you request to reschedule less than 48 hours in advance, your initial 50% deposit will be forfeited or a penalty fee will apply. This policy is in place to cover the loss of re-booking the studio and engineer for another client. Any payments made beyond the initial deposit that remain unused may be credited toward future studio time or bookings.
CANCELLATION POLICIES
GUIDELINES OF CANCELLING A SESSION
If for any reason you need to cancel your studio time completely, please notify management at (727) 449-8888 immediately.
DEPOSIT FORFEITURE
For all cancellations, the initial 50% deposit is forfeited and non-refundable - no exceptions.
TARDINESS POLICIES
TIMELINESS EXPECTATIONS
Appointment times are reserved specifically for you. If you arrive late, your session may be shortened to avoid impacting clients scheduled after you. Depending on the delay, your engineer will determine whether there is sufficient time to begin or continue the session.
PAYMENT RESPONSIBILITY
Regardless of the actual session length, you are responsible for payment of the full scheduled session. Out of respect and consideration to your engineer and other clients, please plan accordingly and be on time.
BEFORE YOUR SESSION
SESSION FILES
We use Pro Tools Ultimate, the industry standard for recording and mixing. If your project was not created in Pro Tools, please upload or bring your stems prior to or on the day of your session.
FILE DELIVERY OPTIONS
You can use either a thumb drive or hard drive to bring in your session files or tracks. You also have the option of utilizing Dropbox or WeTransfer (please send to info@cleartrackstudios.com). Many prefer to email files so they will be here upon arrival and you can spend more time in your session recording.
PLANNING & TRAVEL
We encourage all of our clients to review a map of our location (Clearwater, FL) in advance. Traffic can vary depending on the time of day, so we recommend leaving 30–45 minutes early to ensure you arrive relaxed and on time. We’d rather you walk in feeling calm and ready to create than stressed from the drive.
ARRIVING TO YOUR SESSION:
LOCATION
Clear Track Studios is located at 814 Franklin Street, Clearwater, FL 33756, a small street at the edge of Downtown Clearwater, just before the bridge to the beach. We are in a stand-alone, single-story building painted creamy white with light blue trim.
PARKING
Free parking is available in our lot directly across the street, as well as in additional spaces on both sides of the building. We want your arrival to be smooth and stress-free, so you’ll always find a convenient place to park before your session.
ARRIVAL
For security, our front door remains locked. Upon arrival, please press the doorbell and your engineer will meet you at the front desk. If there is a brief delay, please call Colleen at (727) 449-8888 so your engineer can be notified immediately. We look forward to welcoming you. Our team is here to make sure you feel comfortable from the moment you walk in.
DURING YOUR SESSION
FOOD, BEVERAGES AND AMENITIES
Food and beverages are welcome in the studios as long as they’re kept away from equipment and have secure lids. To help you feel at home, you’re invited to enjoy our lounges and amenities — including complimentary arcade games (completely free, no coins needed!), televisions, and a kitchenette. Our goal is for you to feel relaxed, inspired, and completely at ease while creating with us.
FILE HANDLING
All editing, file transfers, and CD burning are completed within your scheduled session time.
FILE DELIVERY
Your engineer will always provide an MP3 or WAV file of your music during your session. If you would like your raw session files delivered via Dropbox, the engineer can upload them during your scheduled session. Files sent via Dropbox must be downloaded within 14 days of upload.
SESSION FILES
If you would like your raw session files (Pro Tools session), please bring a hard drive on the day of your session so the engineer can transfer them within your scheduled time. Requests for raw session files after the session has concluded will incur a minimum charge of $50 for transfer to your hard drive or delivery via Dropbox.
MEDIA & PROMOTION
With your approval and entirely at your discretion, we may take a quick photo or short video during your recording session. This content is used to help promote our studio and, at the same time, provides you with valuable exposure as an artist within the music industry and great behind-the-scenes content to share with your own audience. Clear Track Studios has a large and engaged following, and this type of promo often benefits both the studio and the artist.
AFTER YOUR SESSION
POST-SESSION COMMUNICATION
After your session, we encourage you to stay in touch with your engineer or producer for any edits or revisions. Please note, however, that engineers are not always able to assist with scheduling. All studio bookings must be made through our front desk at (727) 449-8888.
FILE REQUESTS AFTER SESSION
If you request your raw session files (Pro Tools session) after your session has concluded, a minimum charge of $50 will apply for transfer to your hard drive or delivery via Dropbox. Files delivered via Dropbox must be downloaded within 14 days of upload.
FILE RETENTION POLICY
Studio drives are cleared every six (6) months. To avoid permanent loss of your files, please be sure to obtain them during or shortly after your session.
CLIENT FOLLOW-UP & TESTIMONIALS
We’ll be in touch with you by email or phone after your session to ensure you received the highest quality experience at Clear Track Studios. We may also request a testimonial to share on our website and social platforms. This not only helps promote our studio, but also provides you with added exposure as an artist in our community. Your success is our success, and we love celebrating the music you make here.
EDITS & REVISIONS
SESSION RECALL
Although we use Pro Tools as our DAW (Digital Audio Workstation), our tracking and mixing sessions are driven primarily through analog equipment, which contributes to our superior sound quality. Please note that recalling a session may take 10–30 minutes to fully set up prior to making any revisions.
MIX REVISIONS
A minimum charge of $50 applies for any edits or mix revisions. Standard hourly rates will apply for work exceeding 30 minutes. This policy does not apply to mix packages or bundles, which will be specified at the time of booking.
GENERAL POLICIES & REGULATIONS
SMOKING POLICY
For the comfort of all clients and staff, smoking is not permitted inside the studio. Designated smoking areas are available on the side of the building and on the benches in front of the studio lobby. We want every client to feel comfortable while recording, so thank you for helping us keep the space welcoming for everyone.
PROHIBITED ITEMS
All illegal substances and weapons of any kind are strictly prohibited inside Clear Track Studios. Any items deemed harmful or disruptive will not be permitted on the premises.
RIGHT TO REFUSE SERVICE
Clear Track Studios reserves the right to deny entry or refuse service, without refund, liability, or compensation, if circumstances so require. While we work hard to make every client feel welcome, safety and respect in the studio always come first.
POLICY UPDATES
Clear Track Studios’ policies and regulations are subject to change at any time without prior notice. Any updates are always made with your experience and best interests in mind, ensuring that our studio remains a safe, professional, and welcoming place for all artists.
LOGO USAGE
Use of Clear Track Studios’ logo on flyers, digital media, CDs, DVDs, banners, or any other promotional materials is strictly prohibited without prior written authorization from management.
We’re grateful you’ve chosen Clear Track Studios and can’t wait to welcome you into our creative space. These policies help us keep the studio running smoothly so you can focus on what matters most — your music.